22bt Privacy Policy

22bt ("we", "our", or "platform") is a trusted online betting and casino service in Bangladesh. We take our users' privacy seriously and are committed to protecting their personal information.

This privacy policy explains what information we collect when you use the 22bt website (https://22bt.lat), how we use it, who we share it with, and how we protect your rights. We ask that you read this document carefully.

By using 22bt's services, you are agreeing to the terms described in this privacy policy. If you disagree with any part of this policy, please stop using our platform and contact our support team.

When you register and use 22bt's services, we may collect the following types of information:

2.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address (for communication and account verification)
• Mobile number (for security verification)
• National ID card or passport details (for identity verification where applicable)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket or Upay account numbers (for transaction processing)
• Deposit and withdrawal history
• Betting and gaming transaction records

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Website usage logs and cookie data
• Geographic location (approximate, IP-based)

2.4 Communication Information

When you contact us via live chat support or email, records of those conversations may be stored. This is used to improve service quality and assist with future support.

22bt uses collected information only for the following legitimate purposes:

• Account management: Registration, identity verification, and ensuring the security of your account.
• Financial transactions: Processing deposits and withdrawals, preventing fraud, and maintaining financial security.
• Service delivery: Improving the overall platform experience including betting, gaming, and bonus features.
• Communication: Sending important account updates, security alerts, and service-related notifications.
• Responsible gaming: Analyzing user behavior to provide responsible gaming tools.
• Legal compliance: Maintaining records required to comply with applicable laws and regulations.
• Technical improvement: Analyzing data to improve website performance and user experience.

We do not share your information with third parties for any marketing or promotional purpose without your permission.

22bt does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Information may be shared with payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and game providers only to the extent necessary to deliver the service. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed in compliance with valid orders from a competent court or regulatory authority. Such disclosures will always remain within the limits of applicable law.

4.3 Fraud Prevention

Necessary information may be shared with relevant authorities or financial institutions to prevent financial fraud, money laundering, or other illegal activities.

The 22bt website uses cookies and similar tracking technologies. These help improve website functionality and personalize your browsing experience.

Types of Cookies

• Essential cookies: Necessary for login sessions, security, and core platform functionality.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to analyze user behavior and improve the service.

You can manage cookies by changing your browser settings. Keep in mind that disabling certain cookies may affect some website functionality.

22bt applies industry-standard security measures to protect your personal information:

• SSL encryption: All data transmission between your browser and our servers is protected by SSL/TLS encryption.
• Data encryption: Sensitive information (passwords, financial data) is stored using strong encryption algorithms.
• Access control: Only authorized personnel have access to the user information they need.
• Security monitoring: Our systems are monitored for security around the clock.
• Regular security reviews: Our security measures are regularly reviewed and updated.

Although we follow high security standards, 100% security on the internet cannot be guaranteed. We therefore advise you to use a strong password and keep your login credentials confidential.

22bt retains your personal information in accordance with the following policy:

• Active accounts: All information will be retained for as long as your account remains active.
• Closed accounts: After an account is closed, financial and identity information may be retained for a period determined by legal requirements.
• Transaction records: Financial transaction records are retained in accordance with applicable laws and regulations.
• Communication logs: Records of support conversations are kept for a limited period to ensure service quality.

Once the retention period ends, information is securely deleted or anonymized so that you are no longer identifiable.

As a user of 22bt, you have the following rights regarding your personal information:

8.1 Right of Access

You may request at any time to know what information we hold about you. Contact our support team to obtain this information.

8.2 Right to Rectification

If your account contains incorrect or outdated information, you have the right to have it corrected. Contact the support team for assistance with corrections.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may request to opt out of marketing communications. Such requests will be processed with care.

To exercise any of the above rights, email us at [email protected] or use our 24/7 live chat support.

22bt is intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

We follow an age verification process at registration. If we receive credible information that a user is a minor, we will immediately close that account and delete the associated information.

If you believe a minor is using the 22bt platform, please contact us.

If the 22bt platform contains links to third-party websites, those websites will have their own privacy policies that are outside our control. We are not responsible for the content or privacy practices of those websites.

Our payment partners such as bKash, Nagad, Rocket, and Upay have their own privacy policies. We recommend reviewing the relevant provider's policy for information related to payments.

22bt reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• By displaying a clear notice on the website
• By sending details of the changes to your registered email address
• By obtaining your consent to the revised policy at your next login

If you continue using our platform after changes are made, you will be considered to have accepted the revised privacy policy. We therefore encourage you to review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: 24/7 live support in Bengali available on the website

We are committed to resolving any privacy-related complaints promptly and professionally. Our team will respond as quickly as possible after you reach out.